Enterprise Solutions Architect | AI & Strategic Partnerships
17+ years of enterprise delivery across 6 countries — architecting government platforms, enterprise AI, and data governance solutions that ship to production.
I'm Mohamed Ibrahim Ramadan — an Enterprise Solutions Architect with 17+ years owning enterprise systems end-to-end across six countries: Oman, Qatar, Kuwait, Saudi Arabia, Egypt, and Libya. My career is built on ownership and architecture, not just code — from Oman's cross-ministry performance platform (EJADA, ~85 government entities) to national identity, legal, HR, and payment systems.
Today I'm a key technical contributor to Agentra, SSL's enterprise AI platform — designing AI solution architectures, document intelligence, RAG, and enterprise search for government and enterprise customers — and architect of data governance solutions built on OpenMetadata. I've directed 13+ enterprise presales engagements spanning RFP analysis, technical proposals, customer workshops, demonstrations, and proof-of-concept delivery. A deep engineering foundation in .NET, SQL Server, and Azure keeps every architecture grounded in what actually ships.
Architecture for government and enterprise platforms — integration strategy, API design, and modernization grounded in production delivery.
AI solution architectures, RAG, document intelligence, and data governance foundations built on OpenMetadata.
RFP/RFI analysis, technical proposals, customer workshops, live demonstrations, and proof-of-concept delivery.
Connecting enterprise platforms — IBM FileNet, payment rails, PKI identity, and legacy .NET estates — into modern architectures.
Jun 2026 – Present Present
Software Systems LLC (SSL-OMAN)
Muscat, Oman
Key technical contributor to Agentra, SSL's enterprise AI platform — solution architecture and technical design across bilingual intelligent assistants, document intelligence, enterprise search, RAG, knowledge-base integration, and AI workflow automation, deployable on-premises or in private cloud. Design AI solution architectures for government and enterprise organizations; lead customer workshops, demonstrations, and PoCs; direct technical presales across 13+ enterprise engagements; plan AI infrastructure (GPU sizing, storage, on-premises deployment); and architect enterprise data governance solutions built on OpenMetadata for government and public-sector initiatives.
Aug 2021 – Jun 2026
Software Systems LLC (SSL-OMAN)
Muscat, Oman
Architected and delivered EJADA, the cross-ministry performance measurement platform serving ~85 Omani government entities — solution architecture, data model, and SQL views powering Qlik Sense executive dashboards. Directed the Legal Case Management System for the Ministry of Housing & Urban Planning end-to-end. Architected the MENA HR platform for OHI Group (~700 employees across GCC operations). From 2025, contributed to the solution architecture and early presales of Agentra. Led and mentored delivery teams averaging 3 engineers; engineered the CSAT platform (SurveyJS + .NET Core); established the Report Hub on Telerik Report Server; integrated IBM FileNet with CMS modules and an Angular dashboard; served as business analyst and technical point of contact for the Environment Authority (EA Oman).
Aug 2019 – Aug 2021
RIYADA — Public Authority for SME Development
Muscat, Oman
Modernized manual document workflows and approval processes into SharePoint-based solutions for government SME services. Delivered .NET Core Web API backends and Blazor front-ends for internal government portals, plus a native Android app for SME citizen services with reliable offline scenarios.
Feb 2017 – Aug 2021
Freelance / Remote
Egypt, Saudi Arabia, Libya, Oman
Owned full-lifecycle delivery of ERP, HR, and medical systems on .NET Core MVC and SQL Server — requirements through production, directly accountable to client stakeholders. Delivered logistics and project-management platforms with real-time reporting dashboards for City Shipping Oman and EMAAR Oman; hotel, logistics, and trading systems including E-OK Logistic; implemented Wasabi S3 cloud storage where local storage wasn't viable.
Dec 2018 – Aug 2019
G7 Software House
Healthcare software vendor
Led the development team delivering hospital information systems and medical ERP solutions.
Aug 2016 – Feb 2017
Qatar Charity
Doha, Qatar
Architected a multi-channel donation platform unifying the kiosk app (AngularJS + .NET Web API), React Native iOS/Android apps, and the online portal behind a shared payment API layer. Delivered secure RESTful APIs for donation processing, payment integration, and operational reporting.
Feb 2016 – Sep 2016
FOREACH IT
Alexandria, Egypt
Led delivery of the Hospital Information System for Libya and supported internal web and mobile applications.
Jan 2015 – Feb 2016
BAB IT Solutions
Riyadh, Saudi Arabia
Stabilized enterprise government systems for Riyadh Region Police and the Ministry of Communication, resolving integration issues between Java EE and .NET components. Contributed to ALDIWAN, Libya's national civil identity system — Oracle/SQL Server integration and citizen registration modules. Delivered iOS and Android apps for public-sector clients.
Sep 2012 – Jan 2015
FOREACH IT
Alexandria, Egypt
Delivered hospital management, HR, logistics, and warehouse systems on ASP.NET MVC and Entity Framework; customized SharePoint workflows and document management for the Ajman government (UAE) portal. Mentored junior developers through code reviews and .NET best practices.
Mar 2011 – Sep 2012
HARDTASK
Kuwait City, Kuwait
Delivered the YabilaDeal e-commerce platform full stack — payment integration, Android app, and database performance optimization under real production traffic.
Dec 2009 – Mar 2011
GULFSIP
Alexandria, Egypt — VoIP solutions provider
Engineered VoIP SoftPhone and WebPhone applications on the PortSIP SDK — call transfer, conferencing, recording, and VPN detection. Delivered bulk SMS and automated calling systems plus a real-time Call Center Monitor dashboard.
Oct 2008 – Nov 2009
Top Systems
Alexandria, Egypt — ERP solutions vendor
Modernized a full, undocumented VB6 ERP system to the .NET Framework — reverse-engineering business logic before migration. Delivered ERP web applications for Saudi clients including AutoStar and Lawazem.
Oct 2007 – Oct 2008
MASRTECH
Alexandria, Egypt
Developed warehouse management, task management, and ERP solutions on the .NET Framework.
SSL-OMAN
Key Technical Contributor — AI Architecture & Presales
AI assistants, document intelligence, enterprise search, and RAG deployed securely on-premises or in private cloud. Delivered AI demonstrations, workshops, and PoCs for government organizations; shaped adoption roadmaps and infrastructure plans.
Government of Oman (~85 entities)
Lead Solution Architect
A unified, real-time view of ministry performance for government executives — the executive reporting backbone for national performance monitoring across ~85 government entities.
Omani Government & Enterprise
Solution Architect & Presales Consultant
Enterprise data governance — catalog, glossary, lineage, quality — on an open platform. Governance architectures, maturity assessments, and technical proposals delivered for government data-governance opportunities.
Ministry of Housing & Urban Planning, Oman
Solution Architect & Delivery Lead
Digitized legal case management and documentation workflows — full system delivered from requirements to production handover.
OHI Group (GCC, ~700 employees)
Lead Architect
Unified employee records, payroll, and performance tracking across countries — multi-country payroll with per-country calculation engines in production.
Qatar Charity, Doha
Senior Software Engineer
Kiosk, mobile, and web donations unified under one payment layer — a consistent donor experience across all channels via a shared payment API.
Oman e-Government Portal
Integration Lead
PKI-based digital identity for government services — production-hardened certificate validation for citizen identity.
Civil Registry Authority, Libya
Integration & Registration Modules
Libya's national civil identity and citizen registration system — core registration modules and cross-database integration delivered.
AI Integration
AI Layer Architect
The AI layer of a .NET Core job platform — GPT-generated job posts and career recommendations with prompt engineering, response caching, and token cost management built into the backend.
SSL-OMAN CMS Product
Architect
Centralized reporting for the company's CMS product line — adopted as the product's core reporting layer.
Enterprise Client via SSL-OMAN
Backend Integration Lead
Enterprise content management connected to CMS and dashboards — IBM FileNet integrated with CMS modules and live Angular dashboards.
Enterprise Analytics
Engineer & Architect
Customer satisfaction platform shaping survey capture and reporting around the KPIs the business actually tracked.
Key technical contributor to SSL's enterprise AI platform — bilingual intelligent assistants, document intelligence, enterprise search, and RAG for on-premises and private-cloud deployment. Led AI demonstrations, workshops, and PoCs for government organizations.
Architected the solution, data model, and SQL reporting foundation for Oman's cross-ministry performance platform serving ~85 government entities — the executive reporting backbone powering Qlik Sense dashboards.
Designed data governance architectures for Omani government and enterprise initiatives — platform evaluation, capability mapping across catalog, glossary, lineage, and quality, maturity assessments, and technical proposals.
Directed the system end-to-end, from requirements workshops with the ministry through deployment on .NET Core / SQL Server — digitizing case management and documentation workflows.
Architected a regional HR platform supporting ~700 employees across GCC operations — unified employee records, country-specific payroll engines, and performance management.
Delivered PKI-based digital identity integration for Oman's e-Government portal, hardening certificate validation for production.
Architected and stabilized payment flows across Thawani Pay, KNET, ACH, WPS, and RTGS spanning kiosk, mobile, and web channels — including Qatar Charity's multi-channel donation platform unified behind one shared payment API.
Shipped OpenAI GPT, ML.NET, and TensorFlow capabilities inside live .NET backends — content generation with token cost control, turnover-risk scoring, and real-time inference endpoints.
Directed technical presales across 13+ enterprise engagements — RFP/RFI analysis, technical proposals, architecture documents, solution presentations, and partner coordination.
Anthropic
Anthropic
Issued: April 24, 2026
Anthropic
Issued: April 24, 2026
Anthropic
Issued: April 24, 2026
Dataiku
Issued: April 5, 2026
Dataiku
Issued: April 5, 2026
Dataiku
Issued: April 5, 2026
Dataiku
Issued: April 5, 2026
Dataiku
Issued: March 25, 2026
Dataiku
Issued: March 25, 2026
Qlik
Qlik
Kaggle
Issued: December 7, 2024
Kaggle
Issued: December 7, 2024
Middle East College, Oman
Issued: October 21, 2024
Study Diploma in Information Technology
Institute of Graduate Studies & Research (IGSR), Alexandria University
2009
Diploma, Computer Software Engineering
Synergy Institute
2006–2007
Bachelor's Degree in Accounting
Alexandria University, Egypt
2006
Enterprise Solutions Architect | AI & Strategic Partnerships